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Contact

Get in Touch

We're here to help with any questions about our luxury candles and wax melts, custom orders, or wholesale enquiries.

Contact Us

Email: theluxurymeltco@gmail.com

We aim to respond to all enquiries within 24 hours during business days.

Customer Service

Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday - Sunday: Closed

Wholesale Enquiries

Interested in stocking The Luxury Melt Co products? We'd love to hear from you. Please email us with details about your business, and we'll be in touch.

Stay connected for new releases, behind-the-scenes content, and exclusive offers:

Instagram: @theluxurymeltco
Facebook: The Luxury Melt Co

Based in the United Kingdom

Frequently asked questions

We give free standard shipping for orders over £100. Orders under this amount are subject to a shipping charge starting at £4 depending on weight.

UK orders typically arrive within 3-5 business days from dispatch. You'll receive a tracking number via email once your order ships so you can follow its journey to you.

Your satisfaction is our priority. We offer a 30-day return policy on unused products in original condition. If you receive a damaged or defective item, we'll replace it immediately at no cost. Contact theluxurymeltco@gmail.com for assistance."

For small rooms (bedroom, bathroom): 1 wax melt. For medium rooms (living room, kitchen): 2 wax melts. For large or open spaces: 2-3 wax melts. Our high-concentration fragrance oils deliver exceptional scent throw, so start with less and add more if desired.

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